About us

Who we are

CSHotline offers customers the best support experience in the industry. We offer quality and 24×7 technical support for Computer Repair Business across United States, United Kingdom, Europe & Australia and affordable prices. Though we offer Affordable service to computer repair business for the technical support, we donot tamper with the quality of the services that we provide.

What we do

We work closely with our clients in the development of long-term support solution strategies that are practical, sustainable and clearly deliver a huge growth in income.We know what it means to be a tech support partner that’s why we bring only experienced team to provide 24×7 support to your clients. We bring only very experienced management team to partner you in sharing ideas to grow your computer repair business.

How we are unique

CSHotline understands the complete business processes in the Computer Repair business. So we can relate to your needs. We will work with you to understand about your specific business requirements and incorporate them into our support process. We guarantee 100% customer satisfaction and total quality of service. We make ourselves available to our customers round the clock for anything they need. Our 650+ team of tech support representative work tirelessly to meet and/or exceed expectations because we know how important it is for your clients to get the best support available.

Why have we developed this service.

As you are involved in a computer repair business, partnering with us would help you rapidly grow to next level of your business. We are not looking to work with your clients but work with you and you only. We want to help make more time so you can find more customers for your business. CShotline.com works with your calls that rob your time every day and calls that are after hours or on weekends.

Here are 3 examples that you will be familiar with
It’s Friday and one of your customers is on the net and gets a virus. Starts to panic and calls your business. He gets a recording and it will be Monday before you can help him.This customer is off the net and feels like they have lost a part of their business life. You know facebook waits for no one. In our experience we have found that if that person can pay 50 to 75 dollars that night and be on line all weekend they’ll feel that this is a great deal. They know they’ve messed up and it will have to be fixed.

Or

A customer working at home cannot get their printer to print, needs someone to look at it because they have a meeting in the morning. They need someone that night to help them.Our world is working around the clock now. People need 24 hour service and want it.

Another example would be that
People do not like having to bring anything to a computer store and leave it. So if they can stay at home after work and have it worked on after dinner, they are extremely happy. It can be worked on with their time schedule in mind. Yes, they have to have someone remote in but they can see all the work going on and after the first time the customer is very comfortable with it and loves it.

Are you thinking?
These people are going to take my customers? No, we do not want your customers. We are a service provider to you. We will be branding your business and logo on every phone call and software. You will have a complete log of every customer, what they wanted and what was fixed.

Is this a great way to help my customers?
Absolutely, Not only will you make money around the clock and on weekends, there will be no more Monday mornings having 10 calls waiting for you. Another plus is if they have a hardware problem you will not have to pay for the call plus the customer is aware that they need to bring their computer to your shop because CS Hotline has told them. You did not have to pay for the call but you will get the hardware work.