Service Features

If your an ISP, Web Hosting, VOiP or Other IT Service Firm
Please call 1-800-916-1213 For Customized Packages

   

Over 76,000 Calls answered since 2005.

   
  24x7 Helpdesk
Our Team is Available around the clock to help your customers whenever they face problems with their computers.
   
  Custom Branding
If you are BIG JOE COMPUTER SERVICE. Our agent will say "Thank you for calling BIG JOE COMPUTER SERVICE, How may I help you today?" Your customers will never feel that they are calling a third party for Tech Support.
   
  NO PAY-PER-MINUTE or PAY-PER-HOUR
You only pay when we resolved your customers issues. If we are not able to resolve, we will not charge you a penny.
   
  650+ Helpdesk Representatives available around the clock
It does not matter if you get 5 calls or 500 calls a day. Our team consist of 650+ Professionals standing by to help with all levels of computer problems.
   
  We Answer Calls for you.
No one likes to hear an answering machine not even your customers. We will provide phone answering service to your business so every time your customer hears a human being instead of machine.We will provide the same kind of attention which they get from you.
   
  Customized Desktop Helper Software
Get Recurring Business, we will give you a Customized Desktop Helper Software once installed your customer's can get access to Tech Support Team in One Click.
   
  Up selling New Products and Services
Our Team will not only help your customer but also advice them to buy or subscribe to your products and services.