Plus includes all services which comes under “PC & MAC Support” and “Printer & Gadget Support”. It does not include services from “Router & Network Support”. Below are the list of services performed under Unlimited Support Plus Plan.

- Virus/Spyware/Malware Removal Service3
- Troubleshoot and resolve Windows/OS X errors3
- Diagnose customer Desktop, Laptop Hardware issues
- Install / Uninstall Software, Applications, Drivers and other programs
- Configure Windows Firewall & Automatic updates
- Repair internet connection
- Run complete spyware, adware and virus scan
- Run utilities for hard drive to enhance the performance
- Resolve ISP issues for AOL, Verizon, SBC Yahoo, MSN and more
- Perform diagnostics on faulty Internet connection & repair it
- Troubleshoot browser (IE, Netscape, Mozilla etc.) error messages
- Configure Firewall & Security Policies for PC’s safety
- Suggest & implement of latest Internet Security measures
- Windows Installation / Re-Installation / System Restore
- Support for Printers, Digital Cameras, Mp3 players, PDAs & more
- Setup new / old DIGICAMs with PC
- Help connect the right cables and connectors
- Remotely install / update the drivers,  software & updates for Digital Camera
- Help use the basic features of Digital Camera.
- Help transfer / print your favorite pictures from Digital Camera
- Setup iPod,  Zune,  Creative Zen,  Dell Juke Box and more
- Install / Update the software & drivers
- Show basic & advanced features of MP3 player
- Resolve device conflicts,  errors when connecting the MP3 player
- Recommend the most appropriate accessories for MP3 player
- Set up HP,  Dell,  Lexmark,  Epson printers,  scanners & All in Ones and more
- Install / Update the printer software & drivers
- Configure printer to machine / Network.
- Diagnose & resolve printer connection,  device conflicts
- Optimize printer software for improved performance
- Help perform a test print.
- Setup & Synchronize,  O2,  Palm One,  IPAQ,  BlackBerry,  iPhone and more
- Remotely Install / Update drivers,  software & firmware
- How to use the basic/advanced features of PDA,  Smartphone
- Synchronize Contacts,  Mails,  Calendar and more
- Recommend appropriate accessories for PDA / Smart Phone

Pro includes all services which comes under “PC & MAC Support” “Printer & Gadget Support” and “Router & Network Support”. Below are the list of services performed under Unlimited Support Pro Plan.

- Virus/Spyware/Malware Removal Service3
- Troubleshoot and resolve Windows/OS X errors3
- Diagnose customer Desktop, Laptop Hardware issues
- Install / Uninstall Software, Applications, Drivers and other programs
- Configure Windows Firewall & Automatic updates
- Repair internet connection
- Run complete spyware, adware and virus scan
- Run utilities for hard drive to enhance the performance
- Resolve ISP issues for AOL, Verizon, SBC Yahoo, MSN and more
- Perform diagnostics on faulty Internet connection & repair it
- Troubleshoot browser (IE, Netscape, Mozilla etc.) error messages
- Configure Firewall & Security Policies for PC’s safety
- Suggest & implement of latest Internet Security measures
- Windows Installation / Re-Installation / System Restore
- Support for Printers, Digital Cameras, Mp3 players, PDAs & more
- Setup new / old DIGICAMs with PC
- Help connect the right cables and connectors
- Remotely install / update the drivers,  software & updates for Digital Camera
- Help use the basic features of Digital Camera.
- Help transfer / print your favorite pictures from Digital Camera
- Setup iPod,  Zune,  Creative Zen,  Dell Juke Box and more
- Install / Update the software & drivers
- Show basic & advanced features of MP3 player
- Resolve device conflicts,  errors when connecting the MP3 player
- Recommend the most appropriate accessories for MP3 player
- Set up HP,  Dell,  Lexmark,  Epson printers,  scanners & All in Ones and more
- Install / Update the printer software & drivers
- Configure printer to machine / Network.
- Diagnose & resolve printer connection,  device conflicts
- Optimize printer software for improved performance
- Help perform a test print.
- Setup & Synchronize,  O2,  Palm One,  IPAQ,  BlackBerry,  iPhone and more
- Remotely Install / Update drivers,  software & firmware
- How to use the basic/advanced features of PDA,  Smartphone
- Synchronize Contacts,  Mails,  Calendar and more
- Recommend appropriate accessories for PDA / Smart Phone
- Setup & configure wired, WiFi new/existing network
- Remotely Install/Update network drivers & software
- Configure & show how to enable Security & Firewall
- Setup & install new/old WiFi routers, hubs and networks
- Help connect the right cables between PC and Router
- Configure Security & Firewalls for WiFi Router
- Scan & remove IP conflicts within the network devices
- Show how to share folders, drives, files, printers within the network